We have produced instructional videos to help educate you on how to use your Motorola & Nextel products. You will find device user guides, instructional publications and different “one sheets” you can download to help with your personal training or to help introduce new users to their communication tools.
We also have dedicated Lilly Tech & Client Services phone number & email. The toll free number is 888-213-2974. Our Lilly Tech & Client Services line is open from 10:00am – 5:00pm, Monday-Friday. If you can’t find what you need, simply use the Lilly dedicated email address and reach out. We’re here to help. If the answer you need isn’t here, email us the question. We will answer it, and post the answers here for future reference.
Thank you for allowing us to serve you. Please let us know how we can help you.
Nextel i800 Training Video
Nextel i800 One Sheet
Nextel APP BYOD Training Video
Motorola ION Training Video
Motorola ION User Guide
Instant Swap Form & Procedures
If you are having any issues to do connectivity with any of your Nextel or Motorola devices, please feel free to call our offices and speak with our Lilly specific tech. They’re number is 888-213-2974. Our Lilly Tech & Client Services line is open from 10:00am – 5:00pm, Monday-Friday.
If you need a replacement for a damaged or missing device, please download the Lilly RMA document by clicking on the link below and email it to: lillyservice@eventtone.com. We will contact you and make arrangements to have you send back the damaged device and ship you a replacement.
Lilly Return Material Authorization Form